| ||||||||||
|
Troubleshooting Tips ERROR CAN'T SHARE FILE Problem: Occurs when trying to install Demo disks, CT!, and AP! when computer isn't setup to handle a large number of database files. Solution: Step 1: Get to the MS-DOS Prompt and backup critical boot files Type CD\ to change directory to C:\ Type MD \BOOT Type COPY AUTOEXEC.BAT BOOT Type COPY CONFIG.SYS BOOT One file copied will appear on screen for each command. Step 2: At C:\TYPE CONFIG.SYS *A "Bad command or file name," problem due to misspelling. Look at the FILES= statement minimum is 150 (recommended 250) If FILES= statement is not at a minimum of 150, continue with step 3. FILES= statement is at a minimum of 150, continue with step 4. If FILES= doesn't exist, add it, go to the FILE menu SAVE and EXIT. (See Step 4 for details) Step 3: At C:\ prompt type EDIT CONFIG.SYS Scroll down and change FILES= to a minimum of 150, (recommended 200) Go to the FILE menu SAVE and EXIT. Step 4: At C:\ type FIND "SHARE" /I AUTOEXEC.BAT Found- continue with Step 6. Unable to find, now type FIND "SHARE" /I CONFIG.SYS Found- continue with Step 6. Not Found- type SHARE, Press <ENTER>, If no error, Reboot, Go to Step 6. If error "SHARE already loaded"appears, do clean boot, with F8 key. Check for SHARE statement. Wherever SHARE stmt. loads, go to Step 6 to fix it. Step 5: SHARE statement has minimum parameters of "/F:8192 /L:150", Go To Step 6. SHARE statement has incorrect parameters Depending on where the SHARE statement is located: (Most likely in autoexec.bat) At the C:\, type EDIT AUTOEXEC.BAT OR Type EDIT CONFIG.SYS Scroll down and edit the parameters (Add to End of line as necessary). Go to the FILE menu SAVE and EXIT. User MUST reboot the computer to access again. © 1996-2003 TOPPSoft Computer
Solutions, Inc. All Rights Reserved. Created By TOPPSoft Computer Solutions, Inc. |