ERROR CODE 46- REBUILD KEYS (License Error)

Problem: License count exceeded by using more computers than licensed or a computer crashed without checking a license back in.

Solution:

Step 1: Are you on a single PC or a Network?

PC- Go to Step 2.

Network- Go to Step 3.

Step 2: Are you using Windows or working from the DOS prompt?

DOS prompt- Go to Step 4.

Windows- Hold down the "ALT" and "TAB" key simultaneously.

Make a note of how many applications that your system is cycling through.

The application may already be opened or "CRASHED" in a second window.

If already opened. Done.

If application is NOT already opened, or has "CRASHED," go to Step 4.

Step 3: Get all computers on the network out of TOPPSoft programs.

Step 4: MAKE SURE YOU ARE WORKING AT MAIN COMPUTER!
From Windows go to START

Click on MS-DOS PROMPT

Type CD\CT (All PC's must be at the CT prompt)

Type DEL LICENSE.K?? (K=KEY FILES,??=DOESN'T CARE)

If no error, restart the program

NOTE: If user pressed <ENTER> while the screen shows the error message this will allow the person into the application, but will force another on the network out of the system, and the error message will again appear on the screen.

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(813) 249-5522 or e-mail sales@toppsoft.com

Created By TOPPSoft Computer Solutions, Inc.